Credentialing, maintenance, and billing

Find the gaps. Clarify the next step. Move the work forward.

Marlien finds what is missing, stalled, overdue, or unclear in your credentialing and billing work, clarifies who owns it, and helps move it forward.

Practice gap map

Sample view
  • Enrollment: Signature page missingGapNext: Collect signature · Owner: Practice · By Mar 12
  • CAQH: Attestation due soonWaitingNext: Provider attests · Owner: Provider · By Mar 18
  • Billing: Denial not workedIn progressNext: Prepare appeal · Owner: Marlien · By Mar 14
Fictional example for illustration. Not a real client record.
A notebook, a cup of coffee, pens, and the edge of a laptop on a wooden desk.

Our application submission commitment

Once we confirm in writing that your required documents are complete, we prepare and submit covered applications within 10 business days. Payers decide the outcome.

  1. Documents completeWe confirm in writing that required documents are complete.
  2. PreparationWe prepare each covered application for your review.
  3. SubmissionWe submit within 10 business days.
  4. ProofYou get written proof the application was submitted.
  5. Follow-upWe follow up until the payer records a decision.

See the full terms

Enrollment delays cost you

Incomplete or stalled enrollment
Missing items, unconfirmed submissions, no follow-up
Providers wait on payers
Scheduling insured patients may be delayed
Claims at risk
Claims may be held or denied
  • Complete applications
  • Current credentials
  • Follow-through to the payer decision

Explore credentialing and enrollment

How to get started

  1. Choose a serviceReview scope and price first.
  2. Request your agreementTell us about your practice.
  3. Confirm scope and beginNothing starts until you sign.

A clear process. One accountable team.

A checklist for every application

You see what is needed and who owns each item.

One contact

One place to ask where things stand.

Written updates

Status, deadlines, and open items in writing.

Weekly enrollment update

Sample view
  • Example Payer A: Application submittedSubmittedNext: Follow up on receipt
  • Example Payer B: Awaiting provider signatureWaitingNext: Signature coordination
  • Example Payer C: Payer acknowledgedAcknowledgedNext: Check status in 5 business days
Submitted is not approved. Payers decide approval. Fictional example.

Performance you can feel

96%Applications submitted within the 10-day commitmentAs of Nov 2026
100%Submissions backed by proofAs of Nov 2026
97%Inquiries answered by the next business dayAs of Nov 2026

What clients say

“We had providers expiring quietly—a revalidation here, an attestation there—and we found out at the worst possible moment. Marlien took maintenance off our list. They track what each provider has outstanding, tell us before it becomes a problem, and keep it moving. We have not had a provider discover an enrollment gap the week they needed to see a patient.”
Elena Rostova, MHA
Practice Administrator, Northsprings Spine & Orthopedic Care · Alpharetta, Georgia

Frequently asked questions

View all FAQs

See what you can buy and what it costs.

What do you need help with?

Tell us what you need, and Marlien will route your question to the right next step.